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Legal

Terms of Service

Effective October 29, 2026

These terms apply to vacationcollective.co and to the text message and email program run by The Vacation Collective, operated by Hill Valley, LLC. By using the site or joining our list, you agree to them.

Text message program

  • Program name: The Vacation Collective Direct List.
  • What you will receive: messages about your booking and stay, and, if you opted in to marketing, open dates, direct booking deals and special offers.
  • How you join: by entering your mobile number and checking the consent box on our signup form.
  • Frequency: message frequency varies.
  • Cost: message and data rates may apply.
  • Opting out: reply STOP at any time. You will receive one confirmation message and no further texts unless you opt in again.
  • Help: reply HELP, or email [email protected].
  • Carriers are not liable for delayed or undelivered messages.

See our Privacy Policy for how we handle your information.

Bookings

Reservations are made through our booking site and are governed by the rental agreement, house rules, cancellation policy and fees shown at checkout for each home. If anything on this website differs from what is shown at checkout, the checkout terms apply.

Direct booking perks and offers

Early check-in at 2 PM and late checkout at noon are offered at no extra charge to guests who book directly, whenever the night before and after the stay is open. Other offers are subject to availability and the terms stated in each offer, and may change or end at any time.

Website content

We work to keep descriptions, photos and amenity details accurate, but they are provided for general information and may change. Amenities may occasionally be unavailable due to weather, maintenance or safety.

Limitation of liability

To the fullest extent permitted by law, Hill Valley, LLC is not liable for indirect or incidental damages arising from use of this website or the messaging program.

Changes

We may update these terms from time to time. The effective date above shows when they were last changed.

Contact us

The Vacation Collective, Hill Valley, LLC
Email: [email protected]
Phone: (615) 903-0033